The Streampoint Lead Capture App is compatible with Android devices 4.4 and higher, iOS devices 13 and higher. The Streampoint Lead Capture App will not work on laptops.

You will receive an activation code email approximately 1 to 2 weeks prior to the event date with instructions on how to download the Streampoint Lead Capture App and your unique activation code.

No, each single license can only be activated once with an activation code. Once activated on the device, it is non-transferrable, therefore, can not be activated on an alternate device.

Should the device you activate the license on malfunction or the device is no longer being used at the tradeshow, you will need to purchase a new license.

Streampoint Lead Capture App: You can access and email your leads right from your own device while on the show floor or from a web portal account.

Post Show Reconciliation: The reconciled lead file will be returned to you within 5 business days of receiving your submitted raw data file.

Your leads will be in Microsoft Excel format: .csv, .xlsx

Contact information of the lead (generally Name, Title, Organization, Address, Email and Phone), additional demographic information (as authorized by the event organizer) and any qualifiers, surveying responses and individualized notes that you apply to your scanned leads.

Qualifiers are ‘codes’ that have been assigned to a captured lead that will help you to determine the next steps in the sales process for that lead.

Mobile App: There is an unlimited number of custom qualifiers that can be set up in the app.

Only available on the Streampoint Lead Capture App. Surveying turns a smartphone or tablet into a robust tool to handle questions with single choice, multiple choice or open text responses. The results can be tracked and accessed via a web-based portal and questions or responses can be added or updated on the fly, either from the device or from the web portal.

Our staff at the Lead Retrieval desk will be happy to provide you with a quick briefing on how to download, set up and use the Streampoint Lead Capture App. Our staff will be available throughout the event for additional support. We will email you an instructional email with a video and a sample badge approximately 3 to 5 business days before the event so you can set up the app and practice the scanning.

Upon successful scan there will be an audible beep from the scanner or mobile device, and the lead information will appear on the device readout. Staff can then verify details against the badge that was scanned.

QR codes will be displayed on the front of the attendee badges.

See below for typical lead data and event approved demographic questions that apply to the mobile app.

Approved Attendee/Lead Data:
First Name, Last Name, Job Title, Company, Phone, Email, Address 1 and Address 2, City, State, Zip, Country

Demographic Questions:
Demographic questions are optional and may be included at the discretion of the event organizers.

The Lead Retrieval desk is typically located in the Exhibitor Services Area in the Exhibit Hall or near the Exhibitor Registration desk. The desk is typically open during the move-in days until the end of the event.

A service by which you submit your scan file to us and we can process and return it with approved contact information fields. The reconciled lead file will be returned to you within 5 business days of receiving your submitted raw data file.

Yes. Streampoint adheres to data privacy regulations, including compliance with GDPR.